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Notice on Tea Freshness Guarantee - Direct Shipping from Origin
Dear Valued Customers,
To ensure the utmost freshness of every batch of tea you receive, we have established constant-temperature warehouses directly at the tea origins. All our teas are shipped directly from these origin warehouses , rather than being transported to storage facilities across different countries first.
We fully understand that distributing teas to warehouses worldwide could reduce delivery time. However, this approach would mean you might not get teas with the latest production dates—tea freshness would inevitably decline during long-term storage in intermediate warehouses, and the unique aroma and flavor of newly harvested tea could fade over time.
By shipping directly from the origin, we can ensure that once the tea is processed and packaged, it is immediately dispatched to you. This way, you can enjoy the authentic, fresh taste of tea as if it were just picked from the tea gardens, preserving all its natural nutrients and delicate flavors.
Thank you for your understanding and support as we prioritize tea quality and freshness. If you have any questions about our shipping process, please feel free to contact our customer service team.
Best regards,
Tea Zen Way