Shopping Help
Ordering Process and Shipping Times
Step Number
Process Description
1
Order Receipt
2
Tea Selection from Tea Gardens
3
Deli...
International Shipping Methods
As tea falls into the category of special items for mailing, international shipping costs are relati...
Customer Return Policy: Fraudulent Returns Terms
1. Returned Item Acceptance Standards
To ensure fairness and prevent fraudulent activities, all retu...
Non-Refundable Transaction and Payment Gateway Fees
Please be advised that any transaction fees, payment gateway fees, or processing charges incurred on...
Non-Refundable Government Taxes, Duties, and Fees.
Please be advised that any taxes, customs duties, import fees, VAT (Value Added Tax), or other charg...
The Original Shipping Fee Is Non-Refundable
Original Shipping Fees and Detailed Claim Process for Damaged/Defective Items
Please be advised that...
Privacy and Data Sale Clause
Regarding the Sale of Personal Information - No Separate Opt-Out Required
Your privacy is deeply imp...
Privacy Disclosure Clause
Data Privacy and Law Enforcement Cooperation
Confidentiality Commitment: We are firmly committed...
Privacy Policy
Click here for information about interest based advertising and your available choices.
This Privacy...
Intellectual Property Policy
We are committed to protecting everyone's intellectual property and have a comprehensive policy to t...